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● CASE STUDY · MX · APPLIANCE & AUTOMOTIVE PLASTICS

Injection-Molding Plant

Monterrey, Mexico · Appliance & automotive plastics · 350 people

Scrap down 31% · $210k/yr verified savings

The starting point

The plant molds appliance and automotive plastic components on 42 presses across three shifts. Scrap ran at 4.8% — everyone knew it was too high, and every month produced a different theory: resin lots, mold wear, operators, humidity. Meetings argued theories; nobody owned evidence. Downtime firefighting consumed the maintenance crew, and the same hydraulic leaks reappeared weekly.

Improvement ideas existed — the floor speaks Spanish, the corporate reporting ran in English, and somewhere between the two, most ideas simply evaporated.

What changed, step by step

LeanOS runs one connected loop — audit → defect → fix → root cause → kaizen → standard → recognition. Here is what each step did at this plant.

Step 1 · Audit · 5S

Daily walks that see all 42 presses

The plant mapped zones around press clusters, material handling, and the regrind area. Shift leads walk daily with phones; oil weeps, damaged thermocouple cables, and open material containers become photographed defects in seconds. Coverage tracking ended the 'we only audit the presses near the door' pattern within a month.

Step 2 · Defects

Leaks and specks stopped being anecdotes

Every scrap spike, hydraulic leak, and contamination find goes on one board. The AI's clustering showed the black-specks rejects concentrated on parts running regrind blends — across different presses, different molds, different shifts. The 'it's the operators' theory died in front of a chart.

Step 3 · Fix-Plan

Maintenance went from firefighting to a ranked queue

Hydraulic leaks now carry severity, photos, and owners; the AI drafts fix-plans from the press's history — including the seal kit part number used the last time. Repeat leaks per month fell by half, and the maintenance crew reclaimed enough hours to start preventive work again.

Step 4 · Root cause · A3

The black-specks A3 found the regrind handling gap

The specks became an A3 with the clustering chart as case context. The fishbone crossed Material and Method; 5-Whys ended at the regrind station: open gaylords, no purge discipline between dark and light regrind, and a grinder screen past its replacement interval. Countermeasures — covered containers, a purge-and-label standard, screen-change schedule — were verified over eight weeks: specks-related scrap on the affected part families fell by two-thirds.

Step 5 · Kaizen · savings

Ideas in Spanish, ledger in dollars

Operators submit ideas in Spanish from the floor; LeanOS translates for the review board and the corporate report. Purge-waste recovery, a nozzle-insulation retrofit, and packaging-density changes lead the ledger: $210,000 a year, finance-verified. Idea submissions run 2.5× the old program's best year — the language wall was the bottleneck all along.

Step 6 · OPL → Skill matrix

The regrind standard trains every new hire

The A3 produced a photo-first OPL for regrind handling and purge discipline, in Spanish. Acknowledgement feeds the skill matrix; material handlers can't be scheduled to the regrind station until their row is green. The countermeasure became part of onboarding, not a memo.

Step 7 · Leaderboard

Three shifts, one scoreboard

Walk streaks, closed defects, and verified ideas earn points, and the three shifts watch each other. Shift C — the perennial 'nobody tells us anything' shift — leads the current quarter. The plant manager starts the daily meeting with the scoreboard because the arguments got shorter when the numbers got public.

The results — safety, quality, delivery, cost, morale

Safety−33% recordables

Daily walks catch oil on floors and damaged guards early; recordables fell a third year over year.

Quality−31% scrap

The regrind A3 plus faster leak closures took plant scrap from 4.8% to 3.3%.

Delivery91% → 97% OTIF

Fewer press-down hours and fewer quality holds lifted on-time delivery to 97%.

Cost$210k / yr verified

Scrap reduction, purge recovery, and energy-saving retrofits, all finance-verified in the ledger.

Morale2.5× ideas submitted

Bilingual capture removed the wall between the floor's Spanish and the report's English — submissions run 2.5× the old program's best year.

We argued about scrap for two years with theories. The board settled it in six weeks with photographs, and the A3 fixed a regrind station nobody had ever blamed.

Operations Manager · Injection-molding plant, Monterrey
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